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Privacy Policy

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1. Introduction

The Counseling Garden, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

By using this website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

A. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Organization or school affiliation (if applicable)

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B. Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

This helps us improve user experience and website performance.

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3. How We Use Your Information

We use your information to:

  • Provide and manage services, programs, and digital products

  • Communicate with you (confirmations, updates, support)

  • Process payments and transactions

  • Improve our website, services, and offerings

  • Send marketing or promotional materials (only if you opt in)

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4. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Trusted third-party service providers (e.g., payment processors, website platforms)

  • Legal authorities when required by law

  • Partners or organizations only with your consent

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5. Confidentiality and Counseling Services

While we prioritize privacy:

  • Participation in group programs or workshops may limit confidentiality

  • Information shared in group settings cannot be guaranteed to remain private

  • We comply with mandatory reporting laws regarding safety concerns (harm to self or others, abuse, neglect)

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

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7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Customize content

You can adjust your browser settings to refuse cookies if you prefer.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

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9. Children’s Privacy

Our services may involve children through school-based or family programs. However:

  • We do not knowingly collect personal information from children without parental or guardian consent

  • Schools, organizations, or parents are responsible for providing appropriate permissions for participation

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10. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request corrections or updates

  • Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

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11. Retention of Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory requirements

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12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website indicates acceptance of the updated policy.

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